Shipping Policy

Domestic Shipping (Australia)

We are pleased to offer Free Shipping and Shipping Insurance on all orders delivered within Australia.
To ensure your items arrive safely, we select the most appropriate courier based on the size and weight of your package:
  • Small to Medium Items: Generally shipped via Australia Post.
  • Large or Bulky Items: Generally shipped via Pack & Send.
Insurance: Every domestic shipment is fully insured at no extra cost to you, providing peace of mind from our door to yours. Once your order is processed, we will provide you with a tracking number so you can follow its journey.

International Shipping

We do ship worldwide! However, because international rates vary significantly based on location and item size, we provide custom shipping quotes for our global customers.
If you are located outside of Australia, please contact us at temoana19@gmail.com before making your purchase.  We will provide you with a tailored quote that includes shipping costs and insurance options for your specific destination.
Order Processing
Orders are typically processed within 1–3 business days. You will receive a confirmation email once your order has been dispatched.

Questions?
If you have any questions regarding your delivery or a specific shipping request, please don’t hesitate to reach out to us at temoana19@gmail.com.